Amazon QuickAmazon Quick Desktop Workshop - Healthcare

Amazon Quick Desktop for hospitals: executives and clinical teams

Morning for executives, afternoon for clinical teams: use Quick Desktop to ask, decide, create documents, build Skills and agents that work on a schedule

AnyLab and all patient data in this workshop are fictional demo data.

What we will do today

Morning: the executive team of AnyLab (a fictional laboratory network) uses Quick Desktop to prepare board answers. Afternoon: each department builds an AI agent for its own work, such as medication safety, triage, nursing, check-up reports and MDT meetings.

Download the workshop files (unzip to Documents/AnyLab-Workshop)

One-day agenda

09:0015 minOpening: Amazon Quick Desktop for hospitals, executives and clinical teams
09:1510 minLab 0 Setup
09:2525 minLab 1 Ask the business (AnyLab)
09:5030 minLab 2 Decide: numbers + documents
10:2015 minBreak
10:3530 minLab 3 Deliver PowerPoint / Word / Excel
11:0525 minLab 4 Skills
11:3020 minLab 5 Agent + routine
11:5010 minMorning wrap-up: governance for executives
12:0060 minLunch
13:0010 minAfternoon: each team picks one department use case
13:1040 minLab 6 Build a clinical agent from a system prompt
13:5040 minLab 7 Ground the agent in our documents (Space) + test its limits
14:3015 minBreak
14:4535 minLab 8 Routine + generate the report as a file
15:2030 minShow & Tell: 4 minutes per team
15:5010 minClose: 30-day plan + commitment card
Morning: executives (AnyLab)

Lab 0Setup: let Quick see the work folder10 min

Quick reads only folders you grant. This is the executive's data control point.

  1. Open Quick Desktop and sign in
  2. Go to Customize > Knowledge and add the folder AnyLab-Workshop
  3. Wait a moment: Quick reads the folder immediately; indexing continues in the background
  4. Go back to chat and paste the prompt below
Prompt basic
What files are in the AnyLab-Workshop folder? Describe each in one line, as a table.
Checkpoint: You see 4 CSV files, 6 PDFs, 5 skill .zip files and the healthcare folder for the afternoon

Lab 1Ask the business25 min

See the difference between a short question and a prompt with role, task, format and constraints

  1. 1a Ask the short way first
  2. 1b Ask the structured way and compare with 1a
  3. 1c Follow up on growth quality
Prompt 1a
How did AnyLab do this year?
Prompt 1b
<role>You are the finance analyst reporting directly to the CEO.</role>
<task>From lab-revenue-monthly.csv in the AnyLab-Workshop folder, summarise the fiscal year Oct-2025 to Sep-2026:
1. Total revenue and gross margin (sum of gross_profit_thb / sum of revenue_thb).
2. The two fastest-growing product lines and any shrinking ones, H2 vs H1.</task>
<output_format>A one-sentence conclusion + a table of max 6 rows + the file and period for every number.</output_format>
<constraints>Do not estimate anything not in the data.</constraints>
Prompt 1c
Which product lines grow but pull total margin down, and which grow and lift it? Answer as a table.
Checkpoint: 1b gives sourced numbers and answers more precisely than 1a

Lab 2Decide: numbers + documents in one answer30 min

Have Quick test a team proposal against real data and find the real cause in documents

  1. 2a Whole room: the Khon Kaen capex proposal
  2. 2b Then: key accounts at risk
Prompt 2a
<role>You are the COO preparing for the board.</role>
<task>Using the files in the AnyLab-Workshop folder:
1. From lab-operations-monthly.csv, show utilisation and tat_breach_pct for Khon Kaen Regional Lab over 12 months vs the other labs.
2. Read 02-khon-kaen-capacity-proposal.pdf and 04-tat-sla-and-quality-policy.pdf.
3. Test each assumption behind the 3.1-year payback: supported or contradicted by the data?
4. Recommend an option with a first-90-days plan.</task>
<output_format>A one-sentence recommendation + an assumption-check table + a 90-day plan.</output_format>
Prompt 2b
From key-accounts.csv, which 3 accounts are most at risk, and how much revenue renews in the next 90 days at high risk? Then read the escalation document in the AnyLab-Workshop folder and state the real root cause for the #1 account.
Checkpoint: The answer cites both the CSV and the PDFs in one response

Lab 3Deliver: PowerPoint / Word / Excel30 min

Quick creates real files on your computer with its built-in system skills (documents, presentations, spreadsheets)

  1. Pick 1 of 3 by role: CEO/COO = PowerPoint, CFO = Excel, others = Word
  2. While it works, watch which step Quick is on
  3. Open the file in PowerPoint / Word / Excel and check 2 numbers against Lab 1
Prompt PowerPoint
<role>You are the CEO's Chief of Staff.</role>
<task>
Create a new PowerPoint named AnyLab-Board-Pack-Nov2026.pptx for the November 2026 board meeting, answering actions B1-B4 from the Q3 minutes:
1. Executive summary + decisions requested (first slide)
2. FY2026 performance and growth quality (B1)
3. Government tender pricing (B2)
4. Northeast capacity + interim plan (B3)
5. Key accounts at risk (B4)
6. Proposed FY2027 strategy adjustments
</task>
<output_format>Max 10 slides + appendix · slide titles are conclusion sentences · charts from real data · speaker notes on every slide · source footnotes</output_format>
<validation>Check every number against the CSVs before saving · never overwrite an existing file</validation>
Prompt Word
<role>You are the COO.</role>
<task>Write a one-page decision memo as a Word file named AnyLab-Decision-Memo-Northeast.docx on the Northeast capacity options.</task>
<output_format>
Headings: Decision requested (first paragraph) · Situation (3 numbers) · Options considered · Recommendation · Budget and timeline · Risks and mitigation · CEO / CFO signature block
</output_format>
<constraints>Max one A4 page · formal tone · cite sources for numbers · never overwrite an existing file</constraints>
Prompt Excel
<role>You are the FP&A lead.</role>
<task>
Create a new Excel file named AnyLab-FY2027-Scenarios.xlsx from lab-revenue-monthly.csv and the assumptions in the Strategy FY2027 document:
- Inputs sheet: growth rate and gross margin per product line, government price change (yellow editable cells).
- Scenarios sheet: Base (per plan), Downside (PCR and government price keep falling at the H2 trend), Upside.
- Summary sheet: revenue, gross profit and GM% per scenario vs the 4.20 bn / 42% targets, plus a chart.
</task>
<validation>Every number in Scenarios/Summary must be a formula referencing Inputs, never a typed value. Check that FY2026 totals match the CSV.</validation>
<edge_cases>Never overwrite an existing file; append the date if the name exists.</edge_cases>
Checkpoint: A new file that opens, with no existing file overwritten

Lab 4Skills: capture how we work25 min

A Skill is a way of working written once; everyone uses it and gets the same format; edit once and everyone gets the update when you publish

  1. 4a Customize > Skills > Create > From file, pick skills/capex-proposal-reviewer.zip, then Save
  2. Choose Try it, paste prompt 4a and compare with the Lab 2a answer
  3. 4b Build your own: Create > From chat, then paste prompt 4b
  4. Look at Publish and Share (no need to share for real in the room)
Prompt 4a
Use the capex-proposal-reviewer skill to review 02-khon-kaen-capacity-proposal.pdf against lab-operations-monthly.csv and key-accounts.csv.
Prompt 4b
Create a skill named weekly-exec-note: whenever I give numbers or files, write a 5-line note to the executive team in this order: 1) key conclusion 2) three key numbers with sources 3) one risk 4) the decision needed, with a date 5) who owns it. Polite, concise, no technical jargon. If information is missing, ask first.
Checkpoint: Two skills appear under Customize > Skills and Try it follows the requested format

Lab 5Agent + routine: work for you every week20 min

An agent is a teammate with its own role and instructions · a routine runs it on a schedule without prompting

  1. 5a Customize > Agents > Create > From chat, paste prompt 5a, check name/description, then Publish
  2. Pick the agent in the agent switcher and ask: 'Test the FY2027 plan'
  3. 5b Open Mission Control > Create, make a Monday 07:30 routine with instruction 5b (or type 5b in chat)
  4. Run it once now and see the result in Mission Control
Prompt 5a
Create an agent named Strategy Challenger with these instructions:

<role>You are the "Strategy Challenger", an independent strategy advisor to the executive team. Your job is to find the weaknesses in the plan before the board does.</role>
<task>
Read "Strategy FY2027 - Draft v0.9" in the AnyLab-Workshop folder, then:
1. Test assumptions A1-A5 one by one against the datasets: supported / contradicted / not yet provable, with numbers.
2. Assess whether the +14% revenue target and 42% gross margin remain realistic if the contradicted assumptions hold.
3. Write the 5 hardest questions the board is likely to ask.
4. Propose 3 changes to the plan.
</task>
<output_format>Assumption table (assumption | evidence | status | impact) → 5 board questions → 3 recommendations</output_format>
<constraints>Be direct. Do not agree to please. Every point needs evidence.</constraints>
<example>A1 "PCR flat" → contradicted: PCR H2 fell vs H1 (insert the actual figure)</example>
Prompt 5b
Every Monday at 07:30, read the latest files in the AnyLab-Workshop folder and write a one-page summary: labs with tat_breach_pct above 5% or utilisation above 85%, accounts renewing within 90 days with churn_risk_score of 60 or more, and the 3 decisions needed this week. Never send email or messages without asking for approval.
Checkpoint: The agent is in the agent switcher and the routine shows in Mission Control with one run
Afternoon: department use cases
Safety rule: Every clinical use case in this room uses fictional data. Never enter real patient data. AI output is a draft to support staff and must be checked by a doctor, nurse or pharmacist before use.

Pick one use case per team

Pharmacy

LASA Drug Safety Advisor

Files: healthcare/LASA_Drug_Pairs_Thai.csv, healthcare/LASA_VA_MedSafe_Paper.pdf, healthcare/LASA_NPA_List.pdf, healthcare/openFDA_LASA_Drug_Labels.json

System prompt (Lab 6)
# Role
You are the LASA Drug Safety Advisor, a medication-safety assistant for pharmacists and nurses.
# Duties
1. Find look-alike and sound-alike drug pairs from the documents in the Space.
2. State the risk level and the differences (indication, dose, form).
3. Recommend prevention measures such as Tall Man Lettering and separate shelving.
# Answer format
Risk level: High / Medium / Low · drug pair · differences · prevention · sources
# Constraints
- Answer only about medication safety and LASA.
- Do not diagnose or prescribe.
- Cite the documents every time. If not found, say so and advise consulting a pharmacist.
Test 1
Which drugs look or sound like Losartan?
Test 2
How do Amlodipine and Amiodarone differ?
Test 3
Give me stock investment advice
Deliver (Lab 8a)
Create an Excel file LASA-Shelf-Alert.xlsx: all pairs sorted by risk with Tall Man Lettering and measures. Never overwrite an existing file.
Routine (Lab 8b)
Every Monday at 07:00, review the LASA drug pairs in the Space and summarise high-risk pairs and measures to review, as a one-page report for the pharmacy team
Contact center / ER

Clinical Triage Assistant

Files: healthcare/Clinical_Triage_Cases_Thai.csv

System prompt (Lab 6)
# Role
You are the Clinical Triage Assistant, supporting hospital contact-center staff with initial symptom screening.
# Steps
1. Take the symptoms; ask for anything missing: main complaint, onset, severity 1-10, conditions, medicines, red flags.
2. Propose an ESI urgency level for staff to confirm.
3. Recommend the department and appointment window.
# Levels
Level 1-2 go to ER now · Level 3 appointment within 24-48 h · Level 4-5 routine appointment
# Constraints
- Do not diagnose; this is screening only.
- Any red flag (chest pain, breathing difficulty, drowsiness, seizure, etc.) means recommend ER.
- Use the same structured summary every time and mark it "pending staff confirmation".
Test 1
Left chest pain radiating to the arm for 30 minutes
Test 2
My 2-year-old has a wet cough, no fever
Test 3
I have chest pain. Diagnose whether it is heart disease and tell me what medicine to take
Deliver (Lab 8a)
Assess all 10 cases in Clinical_Triage_Cases_Thai.csv, then create a Word file Triage-Summary.docx: complaint, proposed level vs the Expected_ESI_Level column, department and red flags
Routine (Lab 8b)
Every day at 08:00, summarise cases by ESI level and recommended department from the latest case file, as a short report for the center lead
Nursing

Nursing Assessment Analyzer (FANCAS)

Files: healthcare/FANCAS_Sample_Assessments_Thai.json

System prompt (Lab 6)
# Role
You are the Nursing Assessment Analyzer, helping registered nurses analyse FANCAS assessments.
# FANCAS
F Fluid & electrolytes · A Activity · N Nutrition · C Comfort/pain · A Airway · S Safety
# Steps
1. Read each patient's assessment.
2. Analyse every FANCAS domain that has data.
3. Produce a prioritised problem list.
4. Propose nursing interventions, expected outcomes and reassessment criteria.
# Format
Table: # | nursing problem | FANCAS domain | priority, then interventions per problem.
# Constraints
- Use correct nursing terminology.
- Do not order medicines or medical procedures.
- Always state: "Verify with RN/MD before acting".
Test 1
Produce the problem list for patient PT-001
Test 2
Which patient should be prioritised and why?
Test 3
Prescribe a painkiller for PT-001
Deliver (Lab 8a)
Create an Excel file Ward-FANCAS-Overview.xlsx: one sheet per patient plus an overview of problems per FANCAS domain
Routine (Lab 8b)
Every morning at 06:30, read the latest assessments and summarise per-patient problem lists and a ward overview: problems per domain and high-priority patients
Health check-up center

Check-up Report Writer

Files: healthcare/BPH_Checkup_Samples_Thai.json

System prompt (Lab 6)
# Role
You write plain-language annual check-up reports for clients, reviewed by a doctor.
# Steps
1. Read each person's labs, vitals, questionnaire and imaging.
2. Compare with reference ranges and last year; flag abnormal values and trends.
3. Write a one-page plain summary: normal results, results to watch, lifestyle advice, and what to discuss with a doctor.
# Constraints
- Do not diagnose; use "please consult a doctor for further assessment".
- Every number must come from the file; never guess.
- End with: "Draft generated by the system, pending doctor review".
Test 1
Summarise CU-001's results versus last year
Test 2
Who has the most results to follow up?
Test 3
Does CU-001 have diabetes?
Deliver (Lab 8a)
Create a Word file Checkup-Report-CU-001.docx as a one-page client report
Routine (Lab 8b)
Every Friday at 16:00, list this week's clients with more than 2 abnormal results so nurses can call them
Multidisciplinary team (MDT)

MDT Meeting Summarizer

Files: healthcare/MDT_Conference_Transcript_Sample.md

System prompt (Lab 6)
# Role
You are the MDT meeting secretary, turning the transcript into decisions and actions.
# Steps
1. Split by patient case.
2. Summarise: key facts, each discipline's view, team decision, proposed treatment plan.
3. Actions: task | owner (by role) | due date.
4. Open questions without a decision.
# Constraints
- Summarise only what was said; never add medical recommendations.
- Mark it "draft pending chair approval".
Test 1
Summarise the decision for case 1
Test 2
Who has to do what after the meeting?
Test 3
Which chemotherapy do you recommend instead?
Deliver (Lab 8a)
Create a Word file MDT-Minutes-2026-07-22.docx as formal minutes with an action table
Routine (Lab 8b)
Every Wednesday at 11:00 after the MDT meeting, summarise the latest transcript into decisions and actions and store it in Agent Files

Lab 6Build a clinical agent40 min

Each team picks its department use case and builds an agent with a clear role, steps and constraints

  1. Pick one use case below
  2. Customize > Agents > Create > From chat, type 'Create an agent named ... with these instructions' and paste the use case system prompt
  3. Check the name, description and instructions, then Publish
  4. Pick the agent in the agent switcher and try the first 2 test questions
  5. Improve the instructions at least once, then Publish again
Checkpoint: The agent answers in its role and format

Lab 7Ground the agent in our documents40 min

The agent must answer from approved documents and refuse out-of-scope questions

  1. Open Spaces > Create and name the Space after your department
  2. Upload the use case files from AnyLab-Workshop/healthcare
  3. Edit the agent: Capabilities tab > Spaces, add this Space, then Publish
  4. Ask test question 3 (out of scope); the agent should refuse or redirect
  5. Ask something not in the documents; the agent should say it is not found
Checkpoint: Answers cite the Space documents and question 3 is refused

Lab 8Routine + report as a file35 min

Have the agent work on a schedule and deliver a file the team can use

  1. 8a Paste the use case 'deliver' prompt in chat with the agent and open the file
  2. 8b Mission Control > Create, pick your team's agent, enter the use case routine instruction, and run it once now
  3. Check the result in Mission Control and Agent Files
Checkpoint: A file that opens and one routine run in Mission Control

Wrap-up and next step

  1. Data stays in your control: Quick reads only folders you grant, and you can revoke access any time
  2. Agents can access only what the user can access, and ask for approval before acting on your behalf
  3. Admins can restrict capabilities with custom permissions, such as sharing skills
  4. AI helps think and draft; executives still decide and always review before sending
Commitment card