Amazon Quick Desktop for hospitals: executives and clinical teams

Lab 0Setup: let Quick see the work folder10 min

Quick accesses only folders you grant (OS sandbox), and per folder you choose whether it is indexed for search. This is the first data control point.

1. Open Quick Desktop and sign in
2. Go to Customize > Knowledge and add the folder AnyLab-Workshop
3. Wait a moment: Quick reads the folder immediately; indexing continues in the background
4. Go back to chat and paste the prompt below

What files are in the AnyLab-Workshop folder? Describe each in one line, as a table.

Lab 1Ask the business25 min

See the difference between a short question and a prompt with role, task, format and constraints

1. 1a Ask the short way first
2. 1b Ask the structured way and compare with 1a
3. 1c Follow up on growth quality

How did AnyLab do this year?

<role>You are the finance analyst reporting directly to the CEO.</role>
<task>From lab-revenue-monthly.csv in the AnyLab-Workshop folder, summarise the fiscal year Oct-2025 to Sep-2026:
1. Total revenue and gross margin (sum of gross_profit_thb / sum of revenue_thb).
2. The two fastest-growing product lines and any shrinking ones, H2 vs H1.</task>
<output_format>A one-sentence conclusion + a table of max 6 rows + the file and period for every number.</output_format>
<constraints>Do not estimate anything not in the data.</constraints>

Which product lines grow but pull total margin down, and which grow and lift it? Answer as a table.

Lab 2Decide: numbers + documents in one answer30 min

Have Quick test a team proposal against real data and find the real cause in documents

1. 2a Whole room: the Khon Kaen capex proposal
2. 2b Then: key accounts at risk (lab executive room)
3. Or 2b-H: claim denials and ICU beds at a fictional hospital (hospital executive room, chosen by the organiser before the day)

<role>You are the COO preparing for the board.</role>
<task>Using the files in the AnyLab-Workshop folder:
1. From lab-operations-monthly.csv, show utilisation and tat_breach_pct for Khon Kaen Regional Lab over 12 months vs the other labs.
2. Read 02-khon-kaen-capacity-proposal.pdf and 04-tat-sla-and-quality-policy.pdf.
3. Test each assumption behind the 3.1-year payback: supported or contradicted by the data?
4. Recommend an option with a first-90-days plan.</task>
<output_format>A one-sentence recommendation + an assumption-check table + a 90-day plan.</output_format>

From key-accounts.csv, which 3 accounts are most at risk, and how much revenue renews in the next 90 days at high risk? Then read the escalation document in the AnyLab-Workshop folder and state the real root cause for the #1 account.

<role>You are the CFO of Rattanawetwat Hospital (fictional), preparing for the executive committee.</role>
<task>Using the files in AnyLab-Workshop/hospital-case:
1. From claims-denials.csv: total denied amount by denial_code and payer_name, the amount never appealed, and the appeal win rate for decided cases.
2. Compare the denial rate for payer_code KRH when icu_days is above 3 vs 3 or fewer, then read 17-payer-coverage-criteria-summary.pdf and 18-denial-letter-krh-cl88486.pdf to explain why.
3. From bed-census-hourly.csv: the dates when icu_beds_available stayed at 0-1 all day.
4. Propose 3 decisions that raise cash without raising prices, each with an owner by role.</task>
<output_format>A one-sentence conclusion + a table of max 8 rows + the file for every number.</output_format>
<constraints>Do not estimate anything not in the data. If a group has few cases, say the conclusion is weak.</constraints>

DrillBoard assurance drill: catch the AI before the board does15 min

The draft below contains wrong numbers, unsupported claims and omitted risks. Executives should be able to check it with the right follow-up question, not tool skills.

1. Read the board note draft (do not fix it yourself)
2. Paste the verification prompt and see whether Quick finds every problem
3. Whole room: answer the 5 governance questions below, separating what Quick provides from what your organisation must decide

Board note draft (prepared by an analyst, not yet checked)
1. H2 gross margin improved to 43.1%, driven by Wellness growth.
2. Price per test for government hospitals was stable, so no pricing action is needed.
3. The Khon Kaen expansion pays back in 2.4 years, confirmed by an external consultant's market study.
4. No key account above THB 20 M is at risk of leaving in the next 90 days.
Recommendation: approve the Khon Kaen capex now; no other risks need board attention.

Check the board note draft above against the files in the AnyLab-Workshop folder, claim by claim:
- Mark each claim Correct / Wrong / Not supported by the files, with the file name and value that proves it.
- Then list up to 3 important risks the draft leaves out.
- Do not rewrite the draft, and say so when you are not sure.

5 governance questions

Lab 3Deliver: PowerPoint / Word / Excel20 min

Quick creates real files on your computer with its built-in system skills (documents, presentations, spreadsheets)

1. Pick 1 of 3 by role: CEO/COO = PowerPoint, CFO = Excel, others = Word
2. While it works, watch which step Quick is on
3. Open the file in PowerPoint / Word / Excel, check 2 numbers against Lab 1, and note who in your organisation must review it before the board

<role>You are the CEO's Chief of Staff.</role>
<task>
Create a new PowerPoint named AnyLab-Board-Pack-Nov2026.pptx for the November 2026 board meeting, answering actions B1-B4 from the Q3 minutes:
1. Executive summary + decisions requested (first slide)
2. FY2026 performance and growth quality (B1)
3. Government tender pricing (B2)
4. Northeast capacity + interim plan (B3)
5. Key accounts at risk (B4)
6. Proposed FY2027 strategy adjustments
</task>
<output_format>Max 10 slides + appendix · slide titles are conclusion sentences · charts from real data · speaker notes on every slide · source footnotes</output_format>
<validation>Check every number against the CSVs before saving · never overwrite an existing file</validation>

<role>You are the COO.</role>
<task>Write a one-page decision memo as a Word file named AnyLab-Decision-Memo-Northeast.docx on the Northeast capacity options.</task>
<output_format>
Headings: Decision requested (first paragraph) · Situation (3 numbers) · Options considered · Recommendation · Budget and timeline · Risks and mitigation · CEO / CFO signature block
</output_format>
<constraints>Max one A4 page · formal tone · cite sources for numbers · never overwrite an existing file</constraints>

<role>You are the FP&A lead.</role>
<task>
Create a new Excel file named AnyLab-FY2027-Scenarios.xlsx from lab-revenue-monthly.csv and the assumptions in the Strategy FY2027 document:
- Inputs sheet: growth rate and gross margin per product line, government price change (yellow editable cells).
- Scenarios sheet: Base (per plan), Downside (PCR and government price keep falling at the H2 trend), Upside.
- Summary sheet: revenue, gross profit and GM% per scenario vs the 4.20 bn / 42% targets, plus a chart.
</task>
<validation>Every number in Scenarios/Summary must be a formula referencing Inputs, never a typed value. Check that FY2026 totals match the CSV.</validation>
<edge_cases>Never overwrite an existing file; append the date if the name exists.</edge_cases>

Lab 4Skills: capture how we work20 min

A Skill is a way of working written once; everyone uses it and gets the same format; edit once and everyone gets the update when you publish

1. 4a Customize > Skills > Create > From file, pick skills/capex-proposal-reviewer.zip, then Save
2. Choose Try it, paste prompt 4a and compare with the Lab 2a answer
3. 4b (if time allows) Build your own: Create > From chat, then paste prompt 4b
4. Look at Publish and Share (no need to share for real in the room)

Use the capex-proposal-reviewer skill to review 02-khon-kaen-capacity-proposal.pdf against lab-operations-monthly.csv and key-accounts.csv.

Create a skill named weekly-exec-note: whenever I give numbers or files, write a 5-line note to the executive team in this order: 1) key conclusion 2) three key numbers with sources 3) one risk 4) the decision needed, with a date 5) who owns it. Polite, concise, no technical jargon. If information is missing, ask first.

Lab 5Agent + routine: work for you every week20 min

An agent is a teammate with its own role and instructions · a routine runs it on a schedule without prompting

1. 5a Customize > Agents > Create > From chat, paste prompt 5a, check name/description, then Publish
2. Pick the agent in the agent switcher and ask: 'Test the FY2027 plan'
3. 5b Open Mission Control > Create, make a Monday 07:30 routine with instruction 5b (or type 5b in chat)
4. Run it once now and see the result in Mission Control

Create an agent named Strategy Challenger with these instructions:

<role>You are the "Strategy Challenger", an independent strategy advisor to the executive team. Your job is to find the weaknesses in the plan before the board does.</role>
<task>
Read "Strategy FY2027 - Draft v0.9" in the AnyLab-Workshop folder, then:
1. Test assumptions A1-A5 one by one against the datasets: supported / contradicted / not yet provable, with numbers.
2. Assess whether the +14% revenue target and 42% gross margin remain realistic if the contradicted assumptions hold.
3. Write the 5 hardest questions the board is likely to ask.
4. Propose 3 changes to the plan.
</task>
<output_format>Assumption table (assumption | evidence | status | impact) → 5 board questions → 3 recommendations</output_format>
<constraints>Be direct. Do not agree to please. Every point needs evidence.</constraints>
<example>A1 "PCR flat" → contradicted: PCR H2 fell vs H1 (insert the actual figure)</example>

Every Monday at 07:30, read the latest files in the AnyLab-Workshop folder and write a one-page summary: labs with tat_breach_pct above 5% or utilisation above 85%, accounts renewing within 90 days with churn_risk_score of 60 or more, and the 3 decisions needed this week. Never send email or messages without asking for approval.

Lab 6Build a clinical agent40 min

Each team picks its department use case and builds an agent with a clear role, steps and constraints

1. Pick one use case below
2. Customize > Agents > Create > From chat, type 'Create an agent named ... with these instructions' and paste the use case system prompt
3. Check the name, description and instructions, then Publish
4. Pick the agent in the agent switcher and try the first 2 test questions
5. Improve the instructions at least once, then Publish again

Lab 7Ground the agent in our documents40 min

The agent must answer from approved documents and refuse out-of-scope questions

1. Open Spaces > Create and name the Space after your department
2. Upload the use case files from AnyLab-Workshop/healthcare
3. Edit the agent: Capabilities tab > Spaces, add this Space, then Publish
4. Ask test question 3 (out of scope); the agent should refuse or redirect
5. Ask something not in the documents; the agent should say it is not found

Lab 8Routine + report as a file35 min

Have the agent work on a schedule and deliver a file the team can use

1. 8a Paste the use case 'deliver' prompt in chat with the agent and open the file
2. 8b Mission Control > Create, pick your team's agent, enter the use case routine instruction, and run it once now
3. Check the result in Mission Control and Agent Files

Show & Tell4 min / team

Present it as a short executive handoff, not a product demo

1. The problem and who benefits (30 seconds)
2. Evidence: one live question on the agent (60 seconds)
3. Where the AI got it wrong while testing (45 seconds)
4. The controls: approved documents, permissions, who reviews (45 seconds)
5. 30-day pilot: owner, endpoint, decision date (60 seconds)